Privacy notice
Last updated: October 30, 2026
1. Data controller
Zetra Networks, S.A.S. de C.V. (“Zetra Networks”), located at Av. Insurgentes Sur 1782, Int. 201, Col. Guadalupe Inn, Álvaro Obregón, Mexico City, C.P. 01020, Mexico, is responsible for processing the personal data you provide to us, in accordance with Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties (the “Law”) and other applicable provisions. For any privacy matter, write to privacy@zetranetworks.com.
2. Personal data we collect
Through the contact form or by email we collect your name, your company’s name, your email address and the description of the process you want to improve, as well as any data you choose to include in your messages or in documents you share with us. We do not request sensitive personal data; please do not include it.
3. Purposes
We use your data for the following purposes, which are necessary to handle your request:
- To reply to your contact request.
- To carry out and follow up on the diagnosis of your process.
- To send you the proposals and quotes you request.
We have no secondary purposes: we do not use your data for advertising, marketing or profiling. If we ever wanted to use it for a different purpose, we would ask for your consent.
4. Consent
By sending us your message and providing your data, we understand that you give your implied consent to its processing under this notice. You may object or withdraw your consent at any time, as described in section 6.
5. Transfers and providers
We do not transfer your personal data to third parties, except when required by a competent authority. We rely on service providers, such as email and website hosting providers, who process data only on our behalf and under our instructions.
6. ARCO rights, withdrawal and limiting use
You may access your personal data, rectify it, request its cancellation or object to its processing (ARCO rights), as well as withdraw your consent and ask us to limit the use or disclosure of your data.
To exercise them, send your request to privacy@zetranetworks.com including:
- Your name and a means to send you the response.
- A document proving your identity or, if applicable, your legal representative’s identity and the document proving their authority.
- A clear and precise description of the data and the right you wish to exercise.
- Any element that helps us locate your data.
Requests are handled by Zetra Networks’ privacy team. We will reply through the same means and within the deadlines set by the Law, stating whether your request is granted and, if so, how it will be carried out.
7. Cookies and analytics
This site does not use cookies or analytics or tracking tools. The hosting provider may log technical visit data, such as the IP address, for security and service operation.
8. Changes to this notice
Any change will be published on this page, with its update date.
9. Authority
If you believe your right to personal data protection has been violated, you may go to the competent authority, currently the Secretaría Anticorrupción y Buen Gobierno.
Terms of use
Last updated: October 30, 2026
Use of the site
This site, operated by Zetra Networks, S.A.S. de C.V., is for informational purposes about our services. By using it, you accept these terms.
Proposals and quotes
The information on this site does not constitute an offer or a quote. The scope and conditions of each project are set out in a written proposal or quote.
Intellectual property
The Zetra Networks brand, its logo and the content of this site are the property of Zetra Networks, S.A.S. de C.V. They may not be reproduced or used without written authorization.
Liability
We strive to keep the information on this site accurate and up to date, but we do not guarantee that it is error-free or that the site will be available without interruption.
Governing law
These terms are governed by the laws of the United Mexican States. For their interpretation, the parties submit to the competent courts of Mexico City.
Contact
For any question about these terms, write to us through the contact form on the site. For privacy matters, see the privacy notice.
